ClipStack Support
How to use it, and how to get hold of somebody when it does not do what you expected.
Getting in touch
Email support@clipstackapp.com. Please say which version you are running — it is at the top of Settings ▸ General.
If something went wrong, Settings ▸ Storage ▸ Log ▸ Show in Finder reveals a plain-text log of what the app did. It records the kinds of things you copied and their sizes, never their contents. Attaching it makes most problems answerable in one reply.
The basics
- ⇧⌘V opens the list, wherever you are.
- Type to search. It looks inside screenshots too.
- Return pastes into the app you came from. ⌘C copies without pasting.
- Space or ⌘Y previews the clipping under the pointer.
- Drag a row straight into a document, an email or a folder.
Common questions
Pasting does not work — it only copies
ClipStack needs Accessibility permission to press ⌘V for you. Open System Settings ▸ Privacy & Security ▸ Accessibility and add ClipStack with +. If a ClipStack is already listed and it still does not work, that entry is a different copy of the app — remove it with − and add the one you are running.
A clipping says "Locked"
ClipStack thought it looked like a password and hid it. If it is wrong, the row's menu will unlock it, and it will remember that answer.
Moving your history to another Mac
Settings ▸ Storage ▸ Export… writes your whole history to one file, sealed with a passphrase you choose. Import it on the other Mac. Importing adds what is missing and never replaces what is already there.
Keep the passphrase somewhere other than that Mac. Without it the archive cannot be opened, by you or by anyone else.
Where is my history kept?
In ClipStack's own folder on your Mac, encrypted. Nothing is uploaded — see the privacy policy.
How much disk is it using?
Settings ▸ Storage lists every part and its size, and says which parts clear themselves.